Terms of Service

1. The Guest Promise

We invite you to view, share, and purchase our creations for personal use. We ask that you respect our intellectual property—our prints, our stories, and our imagery—as you would respect the art in a gallery.

2. The Standard of Quality

We stand by our "Cotton Covenant." If a product does not meet the standards of breathability and craftsmanship we promised, we honor our return policy. However, we define quality on our terms: authentic 100% cotton, which may have natural texture variations.

SECTION 8 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

The "Modern Raja" & Kinship Rights: If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.

Social Media & Usage Rights: By tagging Dey & Vibe in your social media photos (Instagram, Facebook, etc.) or uploading photos to our review section, you grant us a non-exclusive, royalty-free, perpetual, and transferable license to use, reproduce, and display these photos in our advertising, website, email marketing, and social media channels without any compensation to you.

SECTION 9 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 10 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.

SECTION 11 - GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal.

SECTION 12 - CONTACT INFORMATION & GRIEVANCE OFFICER

Questions about the Terms of Service should be sent to us at hello@deyandvibe.com.

In accordance with the Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: Allina Riyanka Dey
Designation: Grievance Officer
Address: 501F Kailash Ghosh Road, Kolkata
Email: hello@deyandvibe.com

SECTION 13 - AI CHATBOT DISCLAIMER ("VIBE ASSISTANT")

Our website features an automated AI-powered chatbot ("Vibe Assistant") powered by third-party technology (Google Gemini) to assist you with general queries, styling tips, and navigation. By using this tool, you acknowledge and agree that:

• No Warranty of Accuracy: The Vibe Assistant is an automated tool that may produce inaccurate or "hallucinated" information. Its responses regarding sizing, fabric care, or stock availability are for reference only and do not constitute a binding guarantee.
• Official Information Prevails: In the event of a discrepancy between the AI Chatbot and our official Product Descriptions, Size Charts, or Policies listed on the website, the website text shall always prevail.
• Limitation of Liability: Dey & Vibe is not liable for any purchase decisions, damages, or inconveniences caused by reliance on information provided by the Vibe Assistant.